The refund and return policy is in place for 30 days. If you contact for a refund after 30 days, then no refund or exchange will be possible.
To complete your return, I require a receipt or proof of purchase.
Once your notification to return your download is received, I will send you an email to notify you that I have received this. I aim to get back to you as soon as possible.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 2 weeks.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact me at [email protected]
the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
Contact us at [email protected] for questions related to refunds and returns.